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The Discovery Group
Client Services Coordinator
TDG is a consulting firm dedicated to the social profit sector. We believe that social profit organizations can change the world. Our purpose is to help our clients envision change, determine how to make it happen, and put the necessary tools and skills in place for success. We work with leaders who understand that enhancing the alignment between their purpose, their board of directors, and their essential partners will increase their organization’s ability to succeed.
Overview of the Position
We invite expressions of interest for a Client Services Coordinator to deliver exceptional strategic and administrative support to our TDG leadership, consultants, and clients.
The Client Services Coordinator plays a key role in assisting consultants with projects and client relationships. Reporting to the Vice President, Philanthropy, the Coordinator supports the team of consultants to deliver successful results in our Philanthropy and Governance teams.
In addition to being organized and energetic, the successful candidate will be both internal and external service-focused, solution-oriented, and highly detail-oriented. They will be proactive, curious, and thoughtful. This is a highly collaborative role in a small and integrated team.
Application packages should consist of a cover letter and CV, together in one Word or PDF document, please.
Ideal experience & competencies
- Ability to work both independently and as part of the TDG team,
- A demonstrated commitment to the social profit sector,
- An outstanding capacity to manage multiple projects,
- Strong attention to detail, listening skills,
- Excellent verbal and written English communication skills,
- The ability to quickly and effectively analyze and synthesize information,
- Awareness and sensitivity to cultural uniqueness and norms,
- An exceptional work ethic, consistency, dependability, honesty,
- Strict adherence to maintain confidentiality,
- Client-focused,
- Openness and flexibility in thinking, attitude, and style,
- Proficient in Office 365, Teams, Smartsheet.
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